RETURN POLICY
We want our customers to be satisfied with their purchases, which is why we offer a hassle-free return policy. If for any reason you're not completely happy with your order, you may return it within 20 days of the purchase date for a refund or replacement.
To initiate a return, please send an email to info@trillanoamore.com including your order number and reason for the return. Once we receive your email, we will provide you with instructions on how to proceed with the return.
Customers may send the item(s) back in any type of packaging, but they must include the pay order slip or the order number in the package. We will cover the cost of return shipping, and replacements will be sent out the following business day.
Please note that the item(s) must be returned in their original condition, with all tags and labels attached. Any item(s) that have been damaged or altered in any way will not be eligible for a refund or replacement.
Once we receive the returned item(s), we will process the refund or replacement within 3-5 business days. Refunds will be issued back to the original form of payment, or we can issue a store credit if preferred.
Return Address:
6D-7398 Yonge St Unit # 2094 Thornhill, ON L4J 8J2
If you have any questions or concerns about our return policy, please don't hesitate to contact us at (332)334-1456 (for International customers) and 365-645-5256 (for Canadian customers) or E-Mail Us at info@trillanoamore.com